Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. VC Art Stat will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:

Pustaka Sri Dunia,
Pt 347-349, Lot Kedai tepi Tesco Kota Bharu,
Jalan Jambatan Sultan Yahya Petra, Lembah Sireh,
15050 Kota Bharu, Kelantan

Please contact us at enquiry@vc-art.my or call +60 13-343 8863 if you have any questions or doubts.